Frequently asked questions

How do I make an appointment?


Go to auqmiapetsalon.setmore.com select your Service and check the best time for you and complete the booking. All Appointment online may cause reschedule to bet our route agenda. *San Francisco area ( only Weds & Friday). All changes We text to notify you if need. Make sure you saved on file your Mobile #. you can also text to (415)996-4349 to see availability in your city. **To check out the right size`s dog consult the chart on service page.




What areas do we attend?


As mobile pet salon. We come to you from San Francisco* thru Los Altos "Only Peninsula". Monday to Saturday from 8am to 6pm.




How much does it cost?


All service prices are based on individual dog`s size. See how to measure your dog in service page. Cat's are all one size, except Giant Mainecoon.




What are the Payment Options?


You can pay by:

  • Cash
  • Check
  • Venmo
  • CredCard. (* Payments made by card will be added a 4% fee automatically)




What is the minimum service included?


All services are included in the minimum basic services below: * Basic Service
Nails Clipped
Ear Cleaning
Blow Dry & Brushing
Sanitary Trim ---> Further details look at the Services page.




Pet several matted or tangled could be de-matted?


Throughout the grooming industry, the term “dematting” simply means to rip the matts from the dog’s skin. Many groomers will do this with no regard for your dog’s comfort in order to make money. We AU-Q-MIA PET SALON have taken a stand on this controversial issue, and we will not remove mats that will hurt your pet. Please do not ask us to do so as we will not compromise our professional standards. Severe mats will be shaved, but only after consulting with the pet’s owner. Who must sign a "Matted Release Form". There is a an exta charge* consulte Dog Groomer!
Shaving a matted coat is a delicate and slow process requiring experience and expertise. A dog’s skin is thin like tissue paper, and dense mats can cause it to become loose due to the weight of the matting. Clippers can easily cut loose skin if not done properly and safely.
After shaving, a pet may develop an itchy skin response. Owners should watch to ensure that constant scratching does not cause the skin to become irritated.




My appointment may delay?


Yes, it depends many factors, It is not often but may happen btw 30 min up 1 hour, also getting early too. *CAUSES* * Traffic conditions once we are moile and travel between customer house. * Pet's behavior, even pet is of the same breed, simblings, etc, they are different from each other, some is easy going, other needs more care and attention, such as Seniors etc. * Customer was scheduled wrong dog1s size. (need more time to finish). *If the schedule getting delay dog groomer will notify you by text message or call. We recommend leave your agenda free 1 hour before and 1 hour after from schedule time. Eg. booked from 2pm to 4pm (leave your time open from 1pm to 5pm)




Do you do only Nails trim?


Yes, we do! Get the quote sending a text message to (415)996-4349, let us know for how many pets and city you are located.





Coverage Area

"San Francisco

through 

Peninsula"

Copyright © 2020, All Rights Reserved -- Service Policy - AU-Q-MIA Pet Salon LLC.      415-996-4349  contact@auqmiapetsalon.com 

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